Get Solved: [pii_email_12e95e5cac8028acce08]


If you use your Microsoft Outlook account every day, you may have encountered the “pii_email_12e95e5cac8028acce08” error at least once. It is a standard “PII error code” that can be triggered by various factors. Although this is not a serious technical error, it is crucial to fix it as soon as possible. Why? It is because as long as the mistake keeps flashing on the screen, you can’t use your Outlook account to send or receive emails.

In this guide, we will share some effective ways to resolve the “[pii_email_12e95e5cac8028acce08]” error. These methods will help you solve the issue permanently, and you can easily access your Outlook account.

Let’s see how to solve [pii_email_12e95e5cac8028acce08]

 Update Microsoft Outlook application

It is essential to always keep up to date for users who use the Outlook application on their desktops/smartphones. It will help you avoid unexpected errors, and you will be able to send/receive emails without interruptions. Microsoft continues to eliminate bugs in the latest versions to provide users with a seamless user experience. So if you are utilizing an older version of Outlook, update it to fix the above PII error.

If you still encounter the “[pii_email_12e95e5cac8028acce08]” error, even if you try to run the Microsoft Outlook web application after updating the application. Many users report that Switching to the MS web app solved their account issue, and they can send/receive emails without interruption.

Clear Microsoft Outlook Cache Files

When you use MS Outlook on the desktop, the application automatically creates cookies and cache files to provide optimal performance. These files can help the application to perform different tasks quickly. However, if you delete these cookies from time to time, they can also trigger other errors, which will affect your user experience.

Therefore, if the previous two solutions do not work, the last step is to delete these cookies.

Step 1: Close “Outlook” on the PC and then press “Windows + R” to launch the “Run” dialog.

Step 2: Type “% localappdata% MicrosoftOutlook” in the search bar and press Enter.

Step 3: Open the “RoamCache” folder, and you will see all the cache files created by Outlook.

Step 4-Now, select all these files and press “Delete” on the keyboard to delete them permanently.


Repair [pii_email_12e95e5cac8028acce08] is not a challenge at all. All you have to try to do is attempt the above three solutions, and you will be able to fix errors such as [pii_email_0471b6b3965e46b38f2c] and [pii_email_dc70df1ca99065e1145e] without technical assistance.

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Brian Altman

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