How is AI powering human resources and the future workplace?

Artificial intelligence

Artificial intelligence is expected to significantly influence many aspects of human existence, and the workplace is no exception. Sophisticated technology is already being used in employee recruiting, training, and professional development, and it has the potential to make businesses more efficient, diversified, and sensitive to employee issues.

Incorporating artificial intelligence (AI) into human resources (HR) procedures will improve firms’ efficiency since these technologies can evaluate, anticipate, and analyze to assist HR professionals in making better decisions.

According to research, most Human Resource professionals favor AI inclusion in their HR procedures. In fact, according to a survey by Oracle and Future Workspace, 64 percent of them would choose a bot for advice over their superior.

Further, studies discovered that 50% of employees now use AI in some form or the other at work compared to 32% in 2018. The majority of employees (65%) are hopeful, thrilled, and thankful to have robot companions, and over a quarter say they have a wonderful and rewarding connection with AI at the workplace.

Finding, Hiring, and Retaining Talent

Artificial intelligence (AI) is the ideal solution for streamlining your employment process. By evaluating thousands of online profiles and resumes and instantly detecting a list of possible prospects, you could swiftly discover the needle in the haystack. The AI may then connect with any of these prospects in a fun and interactive way, resulting in a robust intake of the top candidates.

You may use AI to help you choose the applicants for your firm if you’ve spotted a pipeline of prospects or a big group of individuals that react to a job application. Recruiters may use various AI-powered technologies to help them hire personnel, and the AI may evaluate a candidate’s abilities, personality, and organizational fit.

Human bias is a persistent problem for recruiting managers and executives who want to place the right individual with proper skills in a specific position. People may subconsciously make decisions based on reasons that have very little to do with work requirements. Artificial intelligence assists in this endeavor by designing interview questions and other evaluation tools to avoid most of this prejudice from entering the recruiting process.

Collaboration Among Staff

Humans and robots will frequently collaborate in the future. As per an Accenture study, human-machine interaction will boost productivity and profitability by up to 38% in the coming years. Two-thirds of company executives believe that collaborating with machines could help them achieve strategic goals quicker and more effectively. This points to a great potential that you can harness, especially with AI courses. They help you learn how AI will simplify recording, identifying, exchanging, storing, and managing information across geographically distributed employees, particularly in large businesses.

AI may also help you integrate different but relevant information sources, maintain your knowledge base up to date, and provide critical information indicators to assist your staff and management in collaborating more effectively. The simpler it is for employees to access the relevant information, the easier it is to cooperate.

New hire onboarding

From the placement of the coffee machine to perks and payroll, a new employee has a lot to learn. Almost all onboarding processes may be automated, allowing on-site managers to focus on some of the most crucial parts of training recruits. As a result, they are less likely to be intimidated and have more time to digest the additional information.

Employee questions

Even the most seasoned employees have queries now and again, and the majority of these are standard and do not require a human response. Employees may quickly receive the information they need using artificial intelligence systems and technology like chatbots without overwhelming HR professionals with anything except the most challenging concerns.

Career development

Training sessions and career development are necessary to keep workers’ skill sets and willingness to perform their jobs developing. With the assistance of AI, Human Resources may also be able to create tailored professional development paths. Workers might be assigned to specific development programs aligned with their employment, history, job, and personal goals.


Conferences are the misery of many employees’ lives; however, they are unavoidable. Planning digital and in-person gatherings typically necessitate a concerted effort to synchronize schedules to locate a time and venue that everybody on the guest list can agree on. By merging calendar data and selecting dates for meetings, conferences, conventions, and other essential workplace events, AI makes this process much more manageable.

Optimize Your Workplace

Sensors linked to the internet may be used to make any operation, equipment, infrastructure, or consumer touchpoint smart. This is simpler than ever because of the exponential increase in the number of linked devices accessible. Smart homes, smart offices, and smart cities are already possible, thanks to sensors and linked gadgets, but the full potential is yet to be realized. As a result, workers should be ready for the smart workspace, in which artificial intelligence will tailor the employee experience.


Productivity rises as AI assists employees in performing their tasks. Machines do not get ill, do not require breaks, and may work 24 hours a day, seven days a week. Organizations that have used AI in their workplace have witnessed a considerable increase in productivity and revenues. Humans may concentrate on more sophisticated challenges while AI handles mundane tasks. As a consequence, an AI-enabled company will become even more humanistic.

If AI is adequately implemented, new forms of collaboration among all stakeholders (human and artificial) would assure sustained productivity increase.

AI technology is here to stay.

No firm, large or small, can ignore the advantages that artificial intelligence can provide in the future when it comes to identifying and hiring people. While AI may be an effective aid in the recruiting process, many other parts of the process require a human touch.

Evaluating a candidate’s communication skills, negotiating remuneration, and convincing prospects to accept a job offer are elements of human interactions and assessment that AI technology has still yet to master. Well-trained AI could be prepared to acquire some of these responsibilities in the future, but total automation of the fundamentally human process of employing humans is difficult to foresee.


Machine learning and artificial intelligence are fast gaining traction in public. This has led to a significant transition in how individuals connect with technologies and their organizations throughout the globe. The human-machine connection is being reconfigured at the workplace, so there is no one-size-fits-all solution to properly managing this transition. Instead, businesses should cooperate with their HR departments to customize their approach to integrating AI in workplaces to match the evolving demands of their global workforce. Great Learning’s AI for leaders course can help you understand these concepts better and incorporate them into the HR policies and processes.


About the author

Brian Altman

Brian Altman is with us for the last 10 years and manages technology-related newsletters, blogs, reviews, and weekly opinion articles. He is a passionate writer and is the chief of content & editorial strategies. He writes articles on artificial intelligence, Blogging, SEO, Technology, and cryptocurrency. Brian Altman is a professional writer from the last 8 years in this industry and, in leisure time, he likes to be connected with people via social media platforms.

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